Privacy Policy

FoodVault is operated by:

Britomart Groceries Limited
Trading as FoodVault

FoodVault is a membership and discovery platform that helps consumers discover New Zealand food, beverage, and household brands, as well as local hospitality venues (cafes, restaurants, bakeries, bars, and delis), while accessing exclusive member discounts and offers.

FoodVault does not sell physical products directly, process retail sales, or operate hospitality venues. Product purchases are completed directly on independent partner websites, and venue purchases occur directly at participating physical locations.

For privacy enquiries or requests relating to your personal information, contact:

Email: mark@benchmark-int.com

FoodVault collects personal information that is necessary to operate the Platform, manage accounts, verify active memberships, and provide subscription services.

FoodVault uses personal information to:

• Create and manage member and business accounts
• Provide membership access and render live digital passes for counter redemption
• Process subscription payments via Stripe
• Provide customer and partner support
• Improve Platform functionality and local venue discovery features
• Monitor security, verify authentic live passes, and prevent discount fraud
• Comply with New Zealand legal and accounting obligations

FoodVault does not collect, process, or track your payment transaction data when you purchase goods on a partner website or pay at a venue counter.

FoodVault connects members with independent online brands and physical hospitality venues.

Online Brands: When you click an online offer and visit a partner website, you leave the FoodVault Platform. Information provided on their site is governed by their own privacy policies.

Hospitality Venues: When you visit a physical venue (cafe, restaurant, bakery, deli), displaying your live digital membership pass is a visual verification check. FoodVault does not transfer your personal contact information to venue staff during counter checks.

FoodVault does not control or take responsibility for independent partner websites, venue operations, partner privacy practices, or goods/services provided by partners.

FoodVault does not sell, rent, or trade your personal information. We only share information where reasonably necessary to operate the Platform:

Some trusted technology service providers used by FoodVault may store or process data on cloud infrastructure located outside New Zealand.

Where this occurs, we ensure personal information receives appropriate protection consistent with the New Zealand Privacy Act 2020.

FoodVault uses cookies and session storage to:

• Keep members securely signed in
• Remember user preferences and saved venues
• Verify active membership status when loading digital passes
• Analyze platform performance and fix technical errors

You can manage cookies through your browser settings. Disabling essential cookies may prevent you from logging in or displaying your live membership pass.

FoodVault implements reasonable technical and organisational security controls, including:

• Encrypted HTTPS data transmission (SSL)
• Secure authentication mechanisms
• Restricted database access controls
• Automated security monitoring and threat detection

While we take robust precautions, no digital service can guarantee 100% absolute security against all external threats.

FoodVault retains personal information only for as long as necessary to provide membership services, manage business partnerships, resolve disputes, and meet tax/accounting obligations.

When personal information is no longer required, it is securely deleted or anonymised.

Under the Privacy Act 2020, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or outdated information
• Request information regarding how your data is handled

You also have the right to lodge a complaint with the Office of the Privacy Commissioner (New Zealand) if you believe your privacy rights have been infringed.

To submit a privacy request, contact:

Email: mark@benchmark-int.com

You may request the deletion of your FoodVault account at any time through account settings or by contacting support.

Upon account deletion:

• Your active membership and pass access will immediately terminate
• Personal data will be deleted or anonymised, except where retention is required for tax, accounting, or legal compliance

FoodVault may update this Privacy Policy periodically.

Updated versions will be published on the Platform with a revised “Last Updated” date.

Continued use of FoodVault after updates take effect indicates acceptance of the revised policy.